Terms & Conditions

Terms and Conditions

Welcome to Scott-Jordan Studio. By using our website and placing an order, you agree to the following terms and conditions, which are governed by UK law.

1. Orders & Acceptance: All orders are subject to acceptance and availability. Once you place an order, you will receive an email confirmation. We reserve the right to refuse or cancel any order at our discretion.

2. Product Information: We strive to ensure all product descriptions and images are accurate. Due to the handmade nature of our cushions and soft furnishings, slight variations may occur.

3. Pricing & Payment: All prices are in GBP and include VAT where applicable. Payment must be made in full at the time of order using the methods provided on our website.

4. Shipping & Delivery: We aim to dispatch orders within the stated timeframe. Delivery times may vary depending on location. Scott-Jordan Studio is not responsible for delays outside our control.

5. Returns & Refunds: If you are not satisfied with your purchase, you may return items within 14 days of delivery in their original condition for a refund. Custom or personalized items may not be eligible for return unless faulty.

6. Liability: We are not liable for any indirect or consequential loss arising from the use of our products or website. Our total liability is limited to the value of the goods purchased.

7. Intellectual Property: All content on this website, including images and text, is the property of Scott-Jordan Studio and may not be used without permission.

8. Customer Responsibilities: Customers are responsible for providing accurate information and ensuring safe use of our products.

We reserve the right to update these terms at any time. For questions, please contact us at [contact email].

Last updated: 08/11/2025